Return & Refund Policy
Return & Refund Policy
At Dermatrico, we aim for 100% customer satisfaction. If you are not happy with your purchase, you can return it within 7 days of delivery, provided:
The product is unused, unopened, and in its original packaging. You provide proof of purchase. Returns are not applicable on personal care products, consumables, or customized items due to hygiene concerns.
To request a return, email us at [Your Email] with your order details.
Refunds:- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5-7 business days to your original payment method.
Shipping charges are non-refundable.
If you received a damaged or defective product, a replacement or full refund will be issued.
For refund requests, contact us at info@drsyed.in