Shipping Policy

• We ship all orders through trusted third-party courier partners. Delivery timelines vary by location and may range from 1 to 5 days.

• If you receive a damaged product, please email clear photos along with unboxing video of the order at customersupport@dermatrico.in

• In such cases, the product will be collected and returned to the us for verification. Once approved, a replacement or refund will be issued according to customer's preference

• This process may take up to 14 days.
• To return your product, please wait for our courier partner to pick up or you can ship it to us at :

F15, Rashid Rd, opp. Police Station, Block F, Geetanjali Enclave, Malviya Nagar, New Delhi, Delhi 110017

Delivery timelines for exchanged products may vary depending on your location.

For any shipping-related queries, feel free to contact us at customersupport@dermatrico.in